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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PETRA products

The group "New Technologies" offers for review the products of the plant PETRA: frequency converters, heat exchange stations, heating induction installations
  • Frequency converters PETER-0132 PETRA
    Frequency converters PETER-0132
    60-230kw, etc.
  • Induction melting plants PETRA
    Induction melting plants
    ICRT, IST, etc.
  • Stamping PETRA
    Stamping
    KIN et al.
  • Induction installations for heating pipes PETRA
    Induction installations for heating pipes
    for steeply curved bends, etc.
  • Induction plants for quenching PETRA
    Induction plants for quenching
    for hardening shafts, etc.
  • Induction installations for soldering PETRA
    Induction installations for soldering
    for disc cutters, etc.
  • Inductors PETRA
    Inductors
    turn, etc.
  • Frequency converters PETER-0141 PETRA
    Frequency converters PETER-0141
    250-800 kW, etc.
  • Frequency converters PETER-0133 PETRA
    Frequency converters PETER-0133
    PETRA-0133 and others.
  • Heat exchange stations PETRA
    Heat exchange stations
    PETRA-0395 ST
  • Induction heating installations PETRA
    Induction heating installations
    PETRA-0501, etc.

NEW TECHNOLOGIES GROUP

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